Kaopiz Logo

Retail & E-commerce Software Development Services

Kaopiz delivers secure and scalable retail IT solutions and ecommerce software development services that help brands modernize operations, personalize customer journeys, and accelerate growth, without sacrificing stability or performance.

12
Years
1000
Staffs
1000
Projects
500
Clients
Trusted by world-leading clients
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Our Retail & Ecommerce Software Development & IT Services

From core commerce systems to in-store technologies and AI-driven personalization, we help retail brands innovate, scale, and deliver exceptional customer experiences across every channel.

Omnichannel Commerce Platforms

Omnichannel Commerce Platforms

We build unified commerce platforms that connect web, mobile, in-store, and marketplace channels, ensuring consistent experiences, synchronized data, and seamless customer journeys across touchpoints.

Client Challenges &
How Kaopiz Solves Them

Retail and ecommerce organizations must deliver seamless omnichannel experiences while managing complex operations and rising customer expectations. Kaopiz helps retailers overcome these challenges.

Fragmented Omnichannel Experiences

Many retailers struggle with disconnected online, mobile, and in-store systems, leading to inconsistent customer experiences, duplicated data, and broken customer journeys.

View Solution
Fragmented Omnichannel Experiences

We build unified omnichannel commerce platforms that synchronize data across all touchpoints. Using API-first and headless architectures, we ensure consistent experiences, real-time updates, and seamless customer interactions, online and offline.

Poor Inventory Visibility & Inefficiencies

Inaccurate stock levels, delayed updates, and siloed inventory systems result in overselling, stockouts, and poor fulfillment performance.

View Solution
Poor Inventory Visibility & Inefficiencies

We develop real-time inventory management systems and order orchestration platforms that unify stock data across warehouses, stores, and marketplaces, improving fulfillment accuracy and reducing operational waste.

Low Customer Retention & Personalization

Generic shopping experiences fail to meet modern customer expectations, resulting in low engagement, weak loyalty, and high churn.

View Solution
Low Customer Retention & Personalization

We apply AI in retail to build personalization engines, recommendation systems, and customer data platforms (CDP) that tailor content, offers, and product suggestions—boosting conversion rates and lifetime value.

Scalability Issues During Traffic Spikes

Many ecommerce platforms fail under high traffic, flash sales, or seasonal peaks, causing downtime, slow load times, and lost revenue.

View Solution
Scalability Issues During Traffic Spikes

We design cloud-native, auto-scaling architectures that handle traffic surges gracefully. Our platforms are built for elasticity, high availability, and performance, no matter the demand.

Data Silos & Lack of Actionable Insights

Retail data often lives in disconnected systems, POS, CRM, OMS, marketing platforms, making it difficult to generate a unified view of customers and operations.

View Solution
Data Silos & Lack of Actionable Insights

We build centralized retail analytics platforms that unify data into a single source of truth. Using AI-powered insights and real-time dashboards, we help leaders make faster, smarter decisions.

Slow Time-to-Market for New Features

Retailers often struggle to launch new features quickly due to rigid architectures, technical debt, and complex integrations.

View Solution
Slow Time-to-Market for New Features

We use modular, headless, and microservices-based architectures to enable rapid development and continuous delivery, helping brands experiment, validate, and scale with confidence.

Retail & Ecommerce Organizations We Serve

Kaopiz partners with a wide range of retail and ecommerce organizations across the global commerce ecosystem, from brick-and-mortar chains and omnichannel brands to digital-native marketplaces and B2B commerce platforms.

Omnichannel Retailers & Chain Stores

We help large retail chains unify online and offline experiences, modernize POS systems, and gain real-time visibility across all stores and channels.

National and Regional Retail Chains
Department Stores
Franchise-based Retailers

Direct-to-Consumer (DTC) Brands

We support DTC brands in building high-performance commerce platforms, optimizing conversions, and scaling globally with AI-powered personalization.

Lifestyle and Fashion Brands
Consumer Electronics Brands
Subscription-based Businesses

Ecommerce Marketplaces

We design and build scalable marketplace platforms that support multi-vendor operations, complex catalogs, dynamic pricing, and secure transactions.

B2C and B2B Marketplaces
Niche Vertical Platforms
Regional Ecommerce Ecosystems

B2B Commerce Platforms

We build custom B2B commerce systems that support complex pricing, bulk ordering, contract-based workflows, and ERP integrations.

Wholesale Distributors
Manufacturing Sales Platforms
Procurement Portals

Grocery, FMCG & Quick-Commerce

We help high-volume retailers manage demand volatility, real-time inventory, and last-mile fulfillment.

Grocery Chains
FMCG Retailers
Quick-commerce and On-demand Delivery Platforms

Luxury, Lifestyle & Premium Brands

We create digital experiences that reflect brand identity while delivering personalization, performance, and omnichannel consistency.

Luxury Fashion Brands
Beauty and Cosmetics Companies
High-end Lifestyle Retailers

International Retail Groups

We support multi-country retail organizations with localization, compliance, and scalable global platforms.

Regional Retail Groups
Global Commerce Operators
Cross-border Brands

Custom Estimates, Real Value

We work with you to define the right team size, engagement model, and timeline based on your budget and goals. Our pricing is competitive, our process is transparent, and the value we deliver is long-term.

Our Flexible
Engagement Models

Kaopiz gives you flexible ways to scale, execute, and innovate. Whether you need a single specialist or an entire offshore team, we offer multiple engagement models to match your goals, budget, and timeline.

Staff Augmentation
(On-Demand Talent)

Hire dedicated developers who work as part of your in-house team, following your tools, processes, and priorities.

Best for: Rapid scaling, skill gaps, short-term needs
Individual engineers or small pods
Direct control & task management
Quick onboarding (days, not months)
Flexible scaling up/down
No long-term hiring risks
Hire Dedicated Developers

Dedicated Team Model

Build a fully dedicated offshore team managed jointly by your team and Kaopiz.

Best for: Long-term product development, stable roadmaps
Cross-functional squad (PM, Devs, QA, DevOps)
Long-term continuity
Stable capacity
Kaopiz handles HR, admin, retention
High ownership & accountability
Build a Dedicated Team

R&D / Innovation
Lab Model

Launch a focused R&D team to explore ideas, validate concepts, and build prototypes fast.

Best for: Experimentation, AI, emerging tech
AI/ML specialists
Rapid prototyping
Low-risk experimentation
Feasibility testing
Scalable transition to production
Start an Innovation Lab

Project-Based Delivery

Kaopiz delivers a complete project with a committed scope, timeline, and budget.

Best for: Fixed scope, defined outcomes
Fixed milestones
Clear deliverables
Managed delivery
Reduced internal overhead
SLA-backed execution
Request a Project Quote

Not Sure Which Model
Fits Your Needs?

Our experts will recommend the best engagement model based on your team size, timeline, and goals.

Get a Free Consultation

Our Successful Projects in Retail & Ecommerce

Explore how we help retail and ecommerce brands build intelligent, scalable platforms that drive growth, enhance customer experiences, and optimize operations at scale.

What Our
Clients Say

"I've chosen Kaopiz as a partner for the core development team. I found really talented people here that allow me to really trust them with this very core piece of the engineering that we’re doing."

Quote
Felix AI
Ariel Geifman Founder, Felix AI

"Our company has a variety of development projects that require accuracy and speed, and we have taken notice of offshore development as a way to achieve these goals. Utilizing offshore vendors can provide cost and speed benefits compared to working with vendors in Japan. If the offshore vendor has excellent communication skills, these benefits can be fully realized."

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Hiroshi Nemoto Logo
Hiroshi Nemoto Manager, Ministop

"Our company is a comprehensive education firm that places great emphasis on the integration of education and IT. In order to meet our diverse development needs, we have chosen to utilize offshore development services. Kaopiz has proven to be a strong partner, not only for their ability to attract top talent but also for their sincere approach and consistently high-quality output."

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Koichi Nakano IT Business Unit Manager, Spix

"Our company has been conducting offshore development in Vietnam with multiple partners since 2007. Among these partners, Kaopiz stands out for its abundance of knowledgeable and experienced personnel who prioritize thorough team-wide information sharing to maximize organizational strength. Their innovative research and application of unfamiliar services and technologies allows them to solve difficult requirements."

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Ogura CEO, Actnet

"I was concerned about offshore development for the first time. However, the executives and business analysts displayed excellent communication skills, allowing us to proceed with the project quickly. Despite using technology that Kaopiz had no prior experience with, they were flexible in their approach, resulting in a successful release."

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Shimazoe CTO, Yper

"As technology drives our company to focus on speed, Kaopiz has shown its unique capability of quickly adopting new technologies and creating applications in a short time without sacrificing quality. Kaopiz offers high-skilled engineers who can communicate in multi-languages. They are extremely flexible and responsive to changes."

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Ryan Hsu Logo
Ryan Hsu Project Leader, Tradfit

"There are many providers of dedicated team model development, and after considering several companies, we have chosen to partner with Kaopiz. This decision was based on Kaopiz’s exceptional capability to recruit skilled professionals from the founders’ university, effective communication skills, and dependable service."

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Kanahara Logo
Kanahara CEO, Caeruxlab

"Our company is a comprehensive education firm that places great emphasis on the integration of education and IT. In order to meet our diverse development needs, we have chosen to utilize offshore development services. Kaopiz has proven to be a strong partner, not only for their ability to attract top talent but also for their sincere approach and consistently high-quality output."

Quote
Koichi Nakano Logo
Koichi Nakano IT Business Unit Manager, Spix

Why Choose Kaopiz for Retail Digital Transformation?

At Kaopiz, we go beyond software development, we partner with businesses to solve real-world challenges through AI and cloud innovation. With global teams across Vietnam, Japan, and Singapore, and certifications such as ISO 9001, ISO 27001, ISTQB, and our AWS Partnership, we deliver world-class solutions that power mission-critical systems with predictable quality, transparent delivery, and measurable business impact.

ISO 27001

ISO 27001

Top 50+10 Leading IT Companies 2019

Top 50+10 Leading IT Companies 2019

Clutch Global Fall 2024

Clutch Global Fall 2024

Most Reviewed Software Developers

Most Reviewed Software Developers

Top 10 ICT Companies 2022

Top 10 ICT Companies 2022

ISO 9001

ISO 9001

2025 Custom Software Development Winner

2025 Custom Software Development Winner

Top Web Development Companies

Top Web Development Companies

Make in Vietnam

Make in Vietnam

2024 Fall Champion

2024 Fall Champion

ISTQB Platinum Partner

ISTQB Platinum Partner

2024 Top AI Company

2024 Top AI Company

Top 10 Digital Technology Companies 2024

Top 10 Digital Technology Companies 2024

HIPAA

HIPAA

Vietnam Top Software Developers 2026

Vietnam Top Software Developers 2026

Sao Khue 2025

Sao Khue 2025

GDPR Compliance

GDPR Compliance

2024 Top Web3 Company

2024 Top Web3 Company

AWS Well-Architected Partner

AWS Well-Architected Partner

AWS Advanced Partner

AWS Advanced Partner

2026 Globee Awards Gold Winner

2026 Globee Awards Gold Winner

ISO 27001

ISO 27001

Top 50+10 Leading IT Companies 2019

Top 50+10 Leading IT Companies 2019

Clutch Global Fall 2024

Clutch Global Fall 2024

Most Reviewed Software Developers

Most Reviewed Software Developers

Top 10 ICT Companies 2022

Top 10 ICT Companies 2022

ISO 9001

ISO 9001

2025 Custom Software Development Winner

2025 Custom Software Development Winner

Top Web Development Companies

Top Web Development Companies

Make in Vietnam

Make in Vietnam

2024 Fall Champion

2024 Fall Champion

ISTQB Platinum Partner

ISTQB Platinum Partner

2024 Top AI Company

2024 Top AI Company

Top 10 Digital Technology Companies 2024

Top 10 Digital Technology Companies 2024

HIPAA

HIPAA

Vietnam Top Software Developers 2026

Vietnam Top Software Developers 2026

Sao Khue 2025

Sao Khue 2025

GDPR Compliance

GDPR Compliance

2024 Top Web3 Company

2024 Top Web3 Company

AWS Well-Architected Partner

AWS Well-Architected Partner

AWS Advanced Partner

AWS Advanced Partner

2026 Globee Awards Gold Winner

2026 Globee Awards Gold Winner

Technology Stack

Frontend

Build fast, accessible interfaces optimized for performance at scale.

Vue.js
Angular
React
NuxtJS
HTML
NEXT.JS

Backend

Architect secure, high-throughput server systems that hold up under real load.

NodeJS
Python
PHP
Java
.NET
C#
Rails
GO
C++

Mobile

Ship iOS and Android apps with smooth performance and secure data handling.

Flutter
React
Swift
Kotlin

Cloud

Design and manage cloud infrastructure that scales reliably and stays cost-efficient.

AWS
Google Cloud
Azure

AI

Integrate production-ready AI, from predictive models to LLM-powered features.

TensorFlow
OpenCV
Keras
scikit-learn
PyTorch
Caffe

Blockchain

Build transparent, tamper-proof systems for fintech, logistics, and supply chain.

Ethereum
Solana
Hyperledger

QA & Testing

Validate every release with automated, performance, and security testing end to end.

Test Automation
Performance Test
Security Test

UX/UI Design

Deliver product interfaces with clear user flows, strong hierarchy, and accessible layouts.

UX Design
UI Design

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Our Process

At Kaopiz, we follow a disciplined, outcome-driven process designed to reduce risk, ensure compliance, and deliver long-term value, not just short-term features.

Discovery & Solutions
Analyst & Design
Development
Testing
Delivery & Warranty
Maintenance & Customer Support

Insights

News Articles Whitepapers Events
View All

Drive innovation with Kaopiz

Know the costs, plan with confidence.

01
Sign NDA
Ensure your information stays confidential
02
Analyze requirements
Understand and clarify your needs
03
Propose solutions
Present tailored, effective solutions
04
Kick-off project
Begin development and execution

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Other Industries We Empower

We help forward-thinking organizations transform operations, adopt AI, and scale securely with cloud-first solutions.

Frequently Asked Questions

Yes. We specialize in custom ecommerce software development, building platforms tailored to your business model, workflows, and scalability needs, whether B2C, B2B, DTC, or marketplace-based. We don’t rely on one-size-fits-all templates.

Absolutely. We provide ecommerce web design and experience engineering services focused on conversion optimization, usability, performance, and brand consistency across web and mobile.

Yes. Our platforms are API-first and built for seamless integration with POS systems, ERPs, OMS, CRMs, payment gateways, and third-party services, ensuring smooth omnichannel operations.

Timelines depend on complexity and integrations. A typical MVP can be delivered in 8–16 weeks, while enterprise platforms are developed in phased milestones over several months. We always provide a clear roadmap before development begins.

We design cloud-native architectures with auto-scaling, load balancing, and redundancy, ensuring high performance and availability even during flash sales, peak seasons, and promotional events.