Privacy Policy
1. Scope and Applicability
This Policy sets out how Kaopiz collects, uses, stores, protects, and shares business information, work contact information, and project information provided by organizations, enterprises, and partners (the “Information Provider”) when:
- Filling out a form or requesting a quote/consultation on the Website.
- Communicating with Kaopiz via email, phone, or other official communication channels.
2. Types of Information Collected
Kaopiz may collect the following categories of information when the Information Provider interacts with the Website:
a) Information voluntarily provided by the organization/enterprise, which may include: company name and field of operation; the contact representative’s full name, phone number, and job title; country/region of operation; type of service of interest; how the party learned about Kaopiz; and attached documents and other information relevant to the provision of services.
b) Technical information collected automatically: IP address, browser type, access device, and operating system; data from cookies and similar tracking technologies.
3. Purposes of Use of Information
Kaopiz uses the information collected for the following purposes:
- Responding to requests for consultation, service quotations, and cooperation inquiries.
- Sending information about products and services as requested by the Information Provider.
- Answering questions and handling customer support requests.
- Complying with legal obligations and requests from competent state authorities.
Kaopiz does not use your business information for any purpose other than those stated above without prior consent or agreement.
4. Information Security Measures
Kaopiz applies appropriate technical and administrative measures to protect the business information you provide, including:
- Controlling internal access rights, so that only relevant personnel may access information necessary for their work;
- Applying internal information security policies and information security management procedures consistent with applicable standards;
- Performing periodic data backups and maintaining an information security incident response plan.
- We ensure that information is not disclosed to any other third party without the User’s consent, except as required by law.
Although Kaopiz makes reasonable efforts to apply appropriate security measures, no method of electronic transmission or storage is completely secure.
6. Rights of the Organization/Enterprise Providing Information
Users who provide information to Kaopiz have the right to:
- Request that Kaopiz provide information on how their information is being stored and processed.
- Request the update or correction of inaccurate information.
- Request the deletion of contact information when it is no longer needed for cooperation purposes, except where Kaopiz is legally or contractually obligated to continue retaining it.
Any request relating to the rights set out above should be sent to the contact address in Section 7.
7. Contact
For any questions, requests, or complaints relating to this Privacy Policy, please contact:
Kaopiz Holdings., JSC
- Hanoi Office: 1-2-4-5-6F, CT1 - C14 Bac Ha Building, To Huu Street, Dai Mo Ward, Ha Noi — Tel: +84 24 6652 2105
- Da Nang Office: 12F, SHB Da Nang Building, 06 Nguyen Van Linh Street, Hai Chau Ward, Da Nang
- Japan Office: 3F, 3-8-8 Minamiikebukuro, Toshima-ku, Tokyo, Japan — Tel: +81 3 5809 2633
- Singapore Office: 1 Raffles Place #19-61, One Raffles Place Tower 2, Singapore 048616
- Email: global@kaopiz.com
8. Changes to This Policy
Kaopiz reserves the right to update or amend this Privacy Policy to reflect changes in its business operations, technology, or applicable laws and regulations. The updated version will be published on the Website together with its revision date. Kaopiz encourages you to review this page regularly to stay informed of the latest changes.
Last updated: September 30, 2026. This Policy is effective as of the date posted above.
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